Privacy Policy
VIPFile.cc is committed to protecting your privacy. Operating since 2018, we maintain strict standards for data protection and transparency.
Managing Your Information
You have full control over your personal data. You can review, correct, update, or delete your information at any time by accessing your account settings or contacting our support team.
To exercise your privacy rights:
- Access and download your data (Data Portability)
- Request correction of inaccurate information
- Request deletion of your account and associated data (Right to be Forgotten)
- Opt-out of marketing communications
- Object to automated decision-making
Information We Collect
Personal Information
We collect minimal personal data necessary to provide our service:
| Data Type | Purpose | Retention |
|---|---|---|
| Username | Account identification | Until account deletion |
| Email Address | Account recovery, notifications | Until account deletion |
| IP Address | Security, fraud prevention | 30 days |
| Payment Info | Billing (processed by third parties) | We do NOT store card data |
Usage Data
We automatically collect non-personal information to improve our service:
- Browser type and version
- Operating system
- Referrer URLs
- Time spent on pages
- Download/upload statistics (bandwidth usage)
This data is anonymized and cannot be used to personally identify you.
Cookies & Tracking
VIPFile uses cookies essential for service operation (session management, security) and analytics. We do NOT use cookies to collect personal information or track you across other websites.
Types of cookies we use:
- Essential: Required for login and security
- Analytics: Google Analytics (anonymized IP)
- Preferences: Language and display settings
How We Use Your Data
Service Provision: We use your information solely to operate VIPFile.cc, including account management, customer support, and service optimization.
Payment Processing: All payments are processed by secure third-party providers (TTRPay, PayPal). We do not store your credit card details on our servers. When you purchase Premium, only your email and transaction ID are retained for account verification.
Advertising: VIPFile displays advertisements to free users. We work with ad networks that may use cookies to show relevant ads. However, we do not share your personal information with advertisers.
When We Share Information
VIPFile does not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
Legal Compliance
We may disclose information if required by law, court order, or governmental authority, including:
- Responding to valid legal requests (subpoenas, court orders)
- Protecting our rights, property, or safety
- Preventing fraud or illegal activity
- Cooperating with law enforcement investigations
Service Providers
We engage trusted third parties to perform functions on our behalf (payment processing, server hosting, analytics). These providers have access only to the information necessary to perform their services and are bound by confidentiality obligations.
Data Security
Since 2018, VIPFile has maintained a strong security record. We implement industry-standard measures to protect your data:
- Encryption: All data transmission uses TLS 1.3 encryption
- Storage: Files encrypted at rest on secure servers
- Access Control: Strict internal access controls and audit logs
- Monitoring: 24/7 security monitoring for unauthorized access
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:
- Active Accounts: Data retained while your account is active
- Deleted Accounts: Personal data purged within 30 days of deletion (backup copies may persist up to 90 days)
- Payment Records: Retained for 7 years per tax/legal requirements (without full card details)
- IP Logs: Retained for 30 days for security purposes
Children's Privacy (COPPA)
VIPFile.cc is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we discover that a child under 13 has provided us with personal information, we will immediately delete such information and terminate the associated account. If you believe we might have any information from a child under 13, please contact us immediately at [email protected].
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (Right to be Forgotten)
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to certain types of processing
To exercise these rights, email [email protected] with the subject line "Privacy Rights Request."